About Us

Founded in 2002

Serantau Advisory is a management consulting firm founded in 2002. We assist organisations in improving their business models, operational processes, and management practices. Our business process reengineering is complemented by the backend automation process Business Process Management System (BPMS). At the same time, corporate web fronting is built on top of what the client organisation has achieved through Serantau WebTECH.

Working closely with our clients to realise and improve essential company values gives them a competitive edge. By adopting value-based management, we unlock objectivity, practical ideas, and approaches to building the client's superior operational and management capabilities.

We have nurtured several consultants to create and deliver sustainable solutions. We work by supporting our clients with a complete implementation plan and guidance throughout the implementation phase.

Serantau Advisory office is in Kuala Lumpur, Malaysia, and we serve clients across ASEAN countries. Every individual in our company has pledged to be an active member of our local communities and contribute to non-profit organisations.

Value Proposition

Long-term growth

Whatever the issue, our focus is to assist clients in improving their objectivity by increasing long-term value.
Rigorous standards for performance

Industry standards lead to average performance. However, the heart of our work is the belief that exceptional growth in value requires a company to build profitable differences from competitors. So we help clients arrive at highly original answers to their needs - solutions that focus on those issues and opportunities with the most significant potential impact on growing company value.

Collaborative consulting approach

We deliver results, not reports. We work side-by-side with the client throughout the implementation phase to create and implement practical solutions right to the end.
People who challenge with empathy

We believe that consultants fail their clients when they tell them what they think the client wants to hear or when they presume to know better. So instead, we challenge our clients while seeking to understand their unique obstacles for change - never forgetting that our business is to serve.